Terms & Conditions
Bulky’s Website Terms of Use
Last Updated: September 11, 2025
These Terms and Conditions (“Terms”) are a legal agreement between you, or the company you represent (“User,” “you,” or “your”), and Digital Non-Agency LLC (“DNA,” “Bulky,” “we,” “us,” or “our”). These Terms govern your access to and use of bulkydonations.com and related domains that redirect here (the “Website”).
These Website Terms of Use incorporate by reference our Service Terms and Donation & Disposal Terms. Together, these documents form the complete agreement governing your use of the Website, the booking Platform, and related services. Capitalized terms (such as “Website,” “Platform,” and “Providers”) have the same meaning across all of these documents unless otherwise defined.
By accessing or using this Website, you agree to these Terms. If you do not agree, please discontinue use of the Website.
Donation Acceptance & Disposal (Summary)
We encourage the most responsible outcome for items, including donation or recycling when feasible. However, donation cannot be guaranteed. Acceptance depends on factors like item condition, safety, local partner capacity, and applicable rules. Items may be donated, recycled, or disposed of at the Provider’s discretion and local availability. See our Donation & Disposal Terms for details and our Service Terms for policies about the booking Platform and Providers.
1. Eligibility & Audience
The Website is intended for users who are at least 18 years of age. Users accessing the Website from outside the United States do so at their own risk and are responsible for compliance with local laws.
2. Website Use
You agree to use the Website lawfully and not to engage in activity that could harm, disrupt, or interfere with our services, systems, or other users. Prohibited conduct includes, without limitation:
- Introducing malware, scraping without permission, or attempting to bypass technical controls.
- Accessing accounts that are not yours or misrepresenting your identity.
- Using the Website for any unlawful, abusive, or fraudulent purpose.
3. Intellectual Property
Website content, graphics, and branding are owned or licensed by Bulky and protected by law. You may not copy, distribute, or modify any content without our prior written consent. Trademarks and content belonging to third parties (including the booking Platform) remain the property of their respective owners.
4. Third-Party Links & Embedded Tools
The Website may link to or embed third-party tools (including a booking Platform). We do not control these third parties and are not responsible for their content or policies. Your use of any third-party site or tool is governed by that third party’s terms and privacy policy.
5. Content, Pricing & Availability Disclaimers
Information on the Website (e.g., service descriptions, pricing illustrations, FAQs, charitable outcomes) is provided for general informational purposes and may change without notice. Authoritative, current pricing, fees, availability, and policy terms are those displayed within the Platform’s booking system at the time you place an order.
6. We Are Not a Party to Your Service Contract
Your service relationship is between you, the Platform, and/or the assigned Provider, not Bulky. Providers are independent contractors vetted and managed by the Platform. Bulky does not select, supervise, train, insure, warrant, or guarantee Providers; we do not control how or whether a Provider performs services. All service-related claims (e.g., performance, timing, property condition, damages, refunds) must be handled under the Platform’s terms and processes.
7. User Communications & Electronic Notices
If you contact us or submit information via the Website, you consent to receive communications from us electronically (e.g., email or on-site notices). For booking-related communications, the Platform and/or Providers may contact you using the methods described in the Platform’s terms (which may include emails, texts, or calls). Message/data rates may apply. You can manage opt-outs per the instructions provided by the sender.
8. Privacy
Our use of data collected on this Website is described in our Privacy Policy. Information you submit within the Platform’s booking experience is governed by the Platform’s privacy practices.
9. Warranty Disclaimers (Website)
THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
10. Limitation of Liability (Website)
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BULKY (AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS; LOSS OF DATA; OR BUSINESS INTERRUPTION ARISING FROM OR RELATING TO YOUR USE OF THE WEBSITE OR RELIANCE ON WEBSITE CONTENT.
WITHOUT LIMITING THE FOREGOING, OUR TOTAL LIABILITY FOR ANY CLAIMS RELATING TO THE WEBSITE SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT, IF ANY, WE RECEIVED directly from you (not including any amounts paid to the Platform or a Provider) in the 3 months preceding the event giving rise to the claim.
11. Indemnification
You agree to defend, indemnify, and hold harmless Bulky and its affiliates, members, managers, officers, employees, and contractors from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) your use of the Website; (b) your violation of these Terms; or (c) your negligence, misconduct, or violation of law. This Section does not require indemnification to the extent a claim is caused by our willful misconduct.
12. Dispute Resolution (Website Only)
Informal Resolution. Before filing a claim, you and we agree to try to resolve any dispute through good-faith discussions for 30 days.
Arbitration. If not resolved, disputes shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The Federal Arbitration Act applies.
Venue & Governing Law. The arbitration will take place remotely or, if in-person, in Fulton County, Georgia. These Terms are governed by Georgia law, without regard to conflict-of-laws rules, except that the FAA governs arbitration issues.
Class-Action & Jury Waivers. You and we waive any right to bring claims as a class, collective, representative, or private attorney general action. If a claim proceeds in court (e.g., small-claims), you and we waive any right to a jury trial.
Opt-Out. You may opt out of arbitration within 30 days of first agreeing to these Terms by sending written notice to: [Arbitration Opt-Out, Digital Non-Agency LLC, Mailing Address, Email].
13. Changes to the Website or These Terms
We may update the Website or these Terms at any time. Changes are effective upon posting the updated Terms with a revised “Last Updated” date. Your continued use of the Website after changes post constitutes acceptance.
14. Severability; Entire Agreement; No Waiver
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force. These Terms constitute the entire agreement between You and Bulky regarding the Website. Our failure to enforce a provision is not a waiver.
15. Contact
For Website or Terms questions (not booking or service issues), please contact us.
For bookings, payments, cancellations, or service issues, please see our Service Terms.